Privacy Policy

Privacy Policy

Introduction

Welcome to https://marriage-counseling-gilbert-arizona.couplesresilience.com (hereafter referred to as “Marriage Counseling Gilbert Arizona,” “we,” or “our”). We are dedicated to maintaining a secure and private environment for our users, ensuring the protection of your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when interacting with our website, applications, services, and products.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party platforms, apps, or services linked to our website but operated independently, each having their own privacy policies.

Processing Activities

This Privacy Policy guides your interactions when:

  1. You create an account and use our applications or services.
  2. You visit our website and browse its various sections.
  3. You subscribe to receive newsletters, promotional emails, phone calls, or text messages from us.

Personal Data Collection

We collect several types of personal information for different purposes:

  • Account Information: This includes your name, user ID, and password required for accessing your account.
  • Payment Information: Details such as credit card numbers, billing addresses, and payment history are collected to process transactions securely.
  • Financial Information: We may gather data related to your financial status or insurance information when necessary for service provision.
  • Purchase Information: Records of products or services purchased through our platform.
  • Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and other device-related data to enhance user experience and enable personalized services.
  • Location Data: Your geographic location is collected to provide location-based services and tailor content accordingly.
  • Feedback: We encourage user feedback and may collect responses to surveys or comments for improvement purposes.
  • Social Media Information: If you choose to connect your social media accounts, we may access basic profile information from these platforms.
  • Product Information: Data about products you view, search for, or purchase assists in personalizing your shopping experience.

We obtain this data through direct user input, automated systems, and third-party providers who assist us in maintaining our services.

Cookies

We employ cookies to enhance your online experience and gather analytics:

  • Strictly Necessary Cookies: These are essential for website functionality and performance. They enable core features like login sessions.
  • Preference Cookies: Used to remember user preferences, such as language settings or display options.
  • Analytics Cookies: Track user behavior on our site, providing insights into usage patterns and areas for improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data based on legal requirements and the original purpose of collection. Once this purpose is no longer applicable or required by law, we securely delete or anonymize the data to ensure your privacy.

Security Measures

Marriage Counseling Gilbert Arizona implements robust security protocols to safeguard your personal data:

  • Encryption: We use encryption for data at rest and in transit to protect sensitive information from unauthorized access.
  • Secure Third-Party Processing: We engage trusted partners who adhere to strict security standards to process payments and other transactions.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from this age group, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: The right to request access to the data we hold about you.
  • Rectification: Correcting any inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Deleting your personal data from our systems upon request.
  • Restriction: Limiting the use of your data in specific circumstances.
  • Portability: Receiving your personal data in a structured, commonly used format for transfer to another service provider.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: You have the right not to be discriminated against for refusing consent or exercising your privacy rights.

To exercise these rights, please reach out to our privacy team through the contact information provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

Marriage Counseling Gilbert Arizona reserves the right to update this Privacy Policy at any time. Any modifications will be published on this page, and we encourage users to review these changes regularly.

Contact Information

For any questions, concerns, or requests related to privacy:

  • Email: contact@marriage-counseling-gilbert-arizona.couplesresilience.com
  • Mailing Address: [Provide address]

We appreciate your trust in us, and we strive to ensure a transparent and secure online experience.